Behavioral Mediation + Conflict Management

Individual Support, Family Dispute Resolution & Workplace Conflict

Mediating Effectiveness is a comprehensive behavioral dialogue, mediation and coaching system for personal, family and workplace conflict. Conflict is unavoidable, yet illuminates what’s going on within us and in our context, providing insight into our state of being, the quality of our presence and our effectiveness in all aspects of our life. This includes our awareness, perceptions, self regulation, focus, decision making and consequent behaviors. By integrating mindfulness with behavioral and management sciences, we enhance our internal and external harmony, development and effectiveness.

Internal and External Mediation is the intervention in a process, processes going on within us, and externally as we interact with our environment. Through careful inquiry, we can explore the self, our internal dynamics and relational dynamics, with consideration of and integration with our context, facilitating deeper understanding of our past, the present, and the best way forward. This approach compliments and encourages the awareness, perspective, structured problem-solving and relational dynamics essential in facilitated conversations and mediated cases.

Areas of Practice

  • Empowering individuals to better navigate personal, family and workplace challenges through a comprehensive model of behavioral and contextual inquiry. The conflict lens provides an illuminating and effective internal view of presence (self), relational dynamics (others), the social, family or workplace environment (context) and the interrelationship between the three. Underpinning this approach is an exploration of childhood and life experiences and the embodied impacts that show up today in various forms including constriction, suppressed and dysregulated emotions, and reactionary patterns. These obstructions get in the way of our optimal function and often have mental and physical consequences.

  • Resolution for personal, family and workplace conflict following a behavioral mediation framework that focuses on self-awareness and effective relational dynamics within our context. The pre-mediation phase focuses on the self, while considering context specific behaviors improved outcomes for individuals and the entity, whether workplace, family business or the social and family system.

  • Understanding family and organizational issues to discover the core concerns of all involved by way of a systematic approach integrating the context and experiences of all. Through this process real solutions can be identified and implemented that lead to sustainable change and transformation at the individual and contextual level.

  • Workplace training focused on personal and professional effectiveness enhancing professional presence and interpersonal dynamics. Outcomes include reduced conflict, increased resilience, decreased stress, improved morale, and more effective communication and collaboration across the organization.

Andrew MacDonald

Over 25 years of physiology, behavior and conflict management experience in private practice and consulting and leadership roles has provided insight into the profound impact conflict has on individuals, families, employees, the workplace, and of course our broader lives. Through understanding conflict, its source, expression and the mind-body connection, we gain an invaluable window into ourselves and others. Using conflict as a lens I developed a systematic approach to improve self-awareness, presence, relational dynamics, and our decision-making, positively transforming our lives on a personal level as well as within our social, family and professional contexts. 

Credentials

    • Bachelor of Science, Physiology and Psychology

    • Master of Business Administration, Organizational Behavior

    • Master of Law, Public International Law and Dispute Resolution

    • Certificate in Mediating Disputes, Harvard Law School

    • Certified Workplace Mediator and Trainer, Mediation Training Institute

    • Nationally Accredited Mediator, National Mediator Accreditation System, Australia

    • Graduate Certificate in Alternative Dispute Resolution, University of Technology, Sydney

    • Psychotherapeutic Training, The Compassionate Inquiry® Graduate Level Certification Program (in process)

    • Certified in Mindfulness-Based Stress Reduction (MBSR), Brown University

    • Certified Mindfulness Coach, Soulversity, Rishikesh, India

    • Certificate in Cognitive Behaviour Therapy, CBT Australia

    • Advanced Master Program on the Treatment of Trauma, National Institute for the Clinical Application of Behavioral Medicine (NICABM)

    • Somatic Internal Family Systems, An Embodied Approach to Healing Trauma, The IFS Institute

    • Certificate in Embodied Conflict Resolution, The Embody Lab

    • Certified EQ-i 2.0 and EQ-i 360 Practitioner

    • Society for Human Resource Management Senior Certified Professional (SHRM-SCP)

  • Deloitte

    Booz Allen

    ServiceNow

    Coursera

    ReUse Hawaii

    First Merchants Bank

    US Department of Justice

    US Department of Defence

    US Department of Agriculture, Forest Service

    US Department of Agriculture, Office of Inspector General

    US Department of Veterans Affairs

    City of Fort Worth Police Department

    Court Services and Offender Supervision Agency

    And individual clients across multiple countries and cultures

  • Keynote Speaker, Mediation Training Institute Annual Conflict Resolution Conference

    University of Sydney Law School, Developing Dispute Resolution Services

Support for individuals, families, family businesses and organizations from anywhere. For inquiries, pricing, scheduling or to book a no obligation consultation connect here

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