Behavioral Mediation + Conflict Management

Individual Support, Family Mediation & Workplace Conflict Management

Mediating Effectiveness offers support for individuals navigating personal, interpersonal, family or workplace conflict by integrating mediation models with psychotherapeutic approaches, including Compassionate Inquiry (CI), Cognitive Behavioral Therapy (CBT) and Trauma-Informed Care (TIC). This combined lens illuminates both the emotional foundations of internal discord, relationship breakdown and conflict, and the thought patterns that sustain it. 

Rather than approaching conflict as a point of friction, it is seen as meaningful data- an entry point into the beliefs, needs, and narratives shaping wellbeing, relationships and decision-making. The structured exploration of CBT, alongside the depth of Compassionate Inquiry allows personal transformation and oftentimes allows disputes to resolve without formal mediation, moving toward restorative communication that strengthens personal and interpersonal awareness, harmony and resilience. 

Areas of Practice

  • Empowering individuals to navigate personal, family, and professional challenges through compassionate and thoughtful inquiry. By examining ourselves through the conflict present in our lives, we gain valuable insight into our state of being. Central to this approach is the exploration of childhood and lived experiences, which shape how we experience life today, including constricted beliefs, suppressed and dysregulated emotions, and reactionary patterns, which can hinder our optimal functioning and lead to psychological and physical consequences. We also explore the positive effects of our early experiences, leveraging these strengths to support healing, personal development and transformation.

    • Personal Conflict

    • Family Mediation

    • Family Business Mediation

    • Family Dispute Resolution (FDR)

    • Workplace Mediation

    Conflict resolution through a behavioral mediation framework that prioritizes self-awareness and effective relational dynamics, specifically tailored to your unique context. By focusing on self and relational dynamics during the pre-mediation phase, we align context-specific behaviors with constructive engagement and positive outcomes. This approach often results in early resolution or, at the very least, supports a more effective mediation process. By supporting better understanding and communication, we enhance outcomes for individuals across social, family, and workplace settings.

  • Gaining insight into family and organizational systems allows us to uncover the core concerns of all stakeholders through a systematic approach that incorporates the context and experiences of everyone involved. This process enables us to identify and implement practical solutions that foster sustainable change and transformation at both the individual and collective level.

  • Workplace training focused on personal and professional effectiveness enhancing professional presence and interpersonal dynamics. Outcomes include reduced conflict, increased resilience, decreased stress, improved morale, and more effective communication and collaboration across the organization.

Andrew MacDonald

Over 25 years of behavior and conflict experience in private practice, consulting and leadership roles has provided insight into the profound impact conflict has on individuals, families, employees, the workplace, and of course our broader lives. Through understanding conflict, its source, expression and the mind-body connection, we gain an invaluable window into ourselves and others, enabling transformation through conflict.

Credentials

    • Bachelor of Science, Physiology and Psychology, University of Western Australia, University of Virginia

    • Master of Business Administration (MBA), Organisational Behaviour, University of Technology, Sydney

    • Master of International Law, Public Law and Dispute Resolution, Sydney Law School

    • Graduate Diploma of Family Dispute Resolution, University of Western Australia

    • Psychotherapeutic Training: The Compassionate Inquiry® Graduate Level Certification Program

    • Graduate Certificate in Counselling Practice, Australian Institute of Professional Counsellors (AIPC)

    • Advanced Master Program on the Treatment of Trauma, National Institute for the Clinical Application of Behavioral Medicine (NICABM)

    • Somatic Internal Family Systems, An Embodied Approach to Healing Trauma, The IFS Institute

    • Certificate in Cognitive Behaviour Therapy, CBT Australia

    • Certificate in Mindfulness-Based Cognitive Therapy (MBCT), Brown University

    • Certificate in Mindfulness-Based Stress Reduction (MBSR), Mindful Leader

    • Certified Mindfulness Coach, Soulversity, Rishikesh, India

    • Certificate in Embodied Conflict Resolution, The Embody Lab

    • Certificate in Mediating Disputes, Harvard Law School

    • Certified Workplace Mediator and Trainer, The Mediation Training Institute (MTI)

    • Graduate Certificate in Alternative Dispute Resolution, University of Technology, Sydney

    • Nationally Accredited Mediator, Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS)

    • Society for Human Resource Management Senior Certified Professional (SHRM-SCP)

  • Deloitte

    Booz Allen

    ServiceNow

    ReUse Hawaii

    First Merchants Bank

    US Department of Justice

    US Department of Defence

    US Department of Agriculture, Forest Service

    US Department of Agriculture, Office of Inspector General

    US Department of Veterans Affairs

    City of Fort Worth Police Department

    Court Services and Offender Supervision Agency

    And other organizations and individual clients across multiple countries and cultures

  • Keynote Speaker, Mediation Training Institute Annual Conflict Resolution Conference

    University of Sydney Law School, Developing Dispute Resolution Services

Support for individuals, families, family businesses and organizations from anywhere. For inquiries, pricing, scheduling or to book a no obligation consultation connect here

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