Behavioral Mediation + Conflict Management
Family Dispute Resolution + Workplace Conflict Management + Individual Support +
Family Dispute Resolution + Workplace Conflict Management + Individual Support +
Mediating Effectiveness is a comprehensive behavioral dialogue, mediation and coaching system for personal, family and workplace conflict. Conflict is unavoidable, yet illuminates what’s going on within us and in our context, providing insight into our state of being, the quality of our presence and our effectiveness. This includes our awareness, perceptions, self regulation, and consequent behaviors. By integrating mindfulness with behavioral and management sciences, we can greatly enhance our internal and external harmony and development.
Internal and External Mediation is the intervention in a process, processes going on within us and in our environment. Through careful inquiry, we can explore the self, our internal dynamics and relational dynamics, with consideration of and integration with our contexts, enabling deeper understanding of our past, the present, and our way forward. This approach also compliments and encourages the awareness, perspective, structured problem-solving and relational dynamics essential in facilitated conversations and mediated cases.

Areas of Practice
Mediation
Resolution for personal, family and workplace conflict following a behavioral mediation framework that focuses on self-awareness and effective relational dynamics within our context. The pre-mediation phase focuses on the self, while considering context specific behavior, ensuring improved outcomes for individuals and the entity, whether workplace, family business or the social and family system.
Coaching
Empowering individuals to better navigate personal, family and business challenges through a comprehensive model of behavioral and contextual inquiry and analysis. The 'conflict lens' provides an illuminating and effective internal and external view of personal and professional presence (self), relational dynamics (self and others), the workplace and or family (self and context) and the interrelationship between the three.
Assessment
Understanding family and organizational issues to discover the core concerns of all involved. A systematic approach to understand the context facilitates awareness, and the discovery and implementation of solutions, leading to real and sustainable change and development.
Training
Workplace training focused on personal and professional effectiveness enhancing professional presence and interpersonal dynamics. Outcomes include reduced conflict, increased resilience, decreased stress, improved morale, and more effective communication and collaboration across the organization.
Andrew MacDonald
FOUNDER
Over 25 years of human physiology, behavior and conflict management experience in private practice and consulting and leadership roles within the public, private and non-profit sectors has provided insight into the profound impact conflict has on individuals, families, employees, and organizations, and of course our broader lives. Through understanding conflict, its source and expression, we gain an invaluable window into ourselves and others. Using this conflict lens, I developed a systematic and trauma-informed approach to improve self-awareness, presence, relational dynamics, and our decision-making, positively transforming our lives on a personal level as well as within our social, family and professional contexts.
Credentials
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Bachelor of Science, Physiology and Psychology
Master of Business Administration, Organizational Behavior
Master of Law, Public International Law and Dispute Resolution
Psychotherapeutic Training, The Compassionate Inquiry® Graduate Level Certification Program (in process)
Certificate in Mediating Disputes, Harvard Law School
Certified Workplace Mediator and Trainer, Mediation Training Institute
Nationally Accredited Mediator, National Mediator Accreditation System, Australia
Graduate Certificate in Alternative Dispute Resolution, University of Technology, Sydney
Certified in Mindfulness-Based Stress Reduction (MBSR), Brown University
Certified Mindfulness Coach, Soulversity, Rishikesh, India
Certificate in Cognitive Behaviour Therapy, CBT Australia
Advanced Master Program on the Treatment of Trauma, National Institute for the Clinical Application of Behavioral Medicine (NICABM)
Somatic Internal Family Systems, An Embodied Approach to Healing Trauma, The IFS Institute
Certificate in Embodied Conflict Resolution, The Embody Lab
Certified EQ-i 2.0 and EQ-i 360 Practitioner
Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
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Deloitte
Booz Allen
ServiceNow
Coursera
ReUse Hawaii
First Merchants Bank
US Department of Justice
US Department of Defence
US Department of Agriculture, Forest Service
US Department of Agriculture, Office of Inspector General
US Department of Veterans Affairs
City of Fort Worth Police Department
Court Services and Offender Supervision Agency
And individual clients across multiple countries
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Keynote Speaker, Mediation Training Institute Annual Conflict Resolution Conference
University of Sydney Law School, Developing Dispute Resolution Services
Contact
Support for individuals, families, family businesses and organizations from anywhere. For inquiries, pricing, scheduling or to book a no obligation consultation connect here