Behavioral Mediation +

Internal & Relational Dynamics

     

Individual Support, Family Mediation & Workplace Conflict Management

Mediating Effectiveness is a comprehensive approach to support individuals navigating internal, interpersonal, family or workplace conflict by integrating mediation models with psychotherapeutic approaches, including Compassionate Inquiry (CI), Internal Family Systems (IFS), Cognitive Behavioral Therapy (CBT), Somatic Therapy, and Trauma-Informed Care (TIC). This combined approach illuminates the emotional foundations of internal discord, relationship breakdown and conflict and the thought patterns that sustain it. 

Rather than approaching conflict as a problem, it is seen as meaningful data- an entry point into the beliefs, needs, and narratives shaping wellbeing, relationships and decision-making. Through structured exploration the aim is personal transformation, and in mediated cases, it is more than just interest-based dispute resolution, it is an exploration of what is behind the interests, driving the emotions, motivations and positions. This way, conflict can be resolved through restorative processes that strengthen personal and interpersonal awareness, harmony and resilience. 

Areas of Practice

  • Empowering individuals to navigate personal, family, and professional challenges through compassionate and thoughtful inquiry. By examining ourselves through the conflict present in our lives, we gain valuable insight into our state of being. Central to this approach is the exploration of childhood and lived experiences, which shape how we experience life today, including constricted beliefs, suppressed and dysregulated emotions, and reactionary patterns, which can hinder our optimal functioning and lead to psychological and physical consequences. The aim is to bring awareness and structure to otherwise overwhelming inner experiences, which helps heal issues around reactivity, relational challenges and chronic emotional tension. We also explore the positive effects of our past experiences, leveraging these strengths to support healing, personal development and transformation.

    • Personal Conflict

    • Family Mediation

    • Family Business Mediation

    • Family Dispute Resolution (FDR)

    • Workplace Mediation

    • Conflict Coaching

    Conflict resolution through a behavioral mediation framework that prioritizes self-awareness and effective relational dynamics, specifically tailored to your unique context. By focusing on self and relational dynamics during the pre-mediation phase, we align context-specific behaviors with constructive engagement and positive outcomes. This approach often results in early resolution or, at the very least, supports a more effective mediation process. By supporting better understanding and communication, we enhance outcomes for individuals across social, family, and workplace settings.

  • Transform Leadership through Integrated Executive Coaching. Understanding that all success begins with self-awareness, executive coaching empowers leaders to navigate conflicts—both internal and interpersonal—through a unique blend of mediation and psychotherapeutic approaches. Viewing conflict as valuable data we reveal the beliefs and narratives shaping our decisions and relationships. By fostering personal growth and emotional resilience, coaching empowers leaders to understand the underlying motivations driving conflicts, bringing awareness to both our contributions to conflict and reactions to it.

    This transformative process not only enhances individual effectiveness but also cultivates a collaborative and harmonious organizational culture, and true self-led leadership.

  • Gaining insight into family and organizational systems allows us to uncover the core concerns of all stakeholders through a systematic approach that incorporates the context and experiences of everyone involved. This process enables the identification and implementation of practical solutions that foster sustainable change and transformation at both the individual and collective level.

  • Workplace training focused on personal and professional effectiveness enhancing professional presence and interpersonal dynamics. Outcomes include reduced conflict, increased resilience, decreased stress, improved morale, and more effective communication and collaboration across the organization.

Andrew MacDonald

Over 25 years of behavior and conflict experience in private practice, consulting and leadership roles has provided insight into the profound impact conflict has on individuals, families, employees, the workplace, and of course our broader lives. Through understanding conflict, its source, expression and the mind-body connection, we gain an invaluable window into ourselves and others, enabling transformation through conflict.

Credentials

    • Bachelor of Science, Physiology and Psychology, University of Western Australia, University of Virginia

    • Master of Business Administration (MBA), Organisational Behaviour, University of Technology, Sydney

    • Master of International Law, Public Law and Dispute Resolution, Sydney Law School

    • Graduate Diploma of Family Dispute Resolution, University of Western Australia

    • Graduate Certificate in Counselling Practice, Australian Institute of Professional Counsellors (AIPC)

    • The Compassionate Inquiry® (CI) Professional Program

    • The Compassionate Inquiry® (CI) Mentorship Program

    • Certificate in Cognitive Behaviour Therapy, CBT Australia

    • Certificate in Mediating Disputes, Harvard Law School

    • Certified Workplace Mediator and Trainer, The Mediation Training Institute (MTI)

    • Graduate Certificate in Alternative Dispute Resolution, University of Technology, Sydney

    • Nationally Accredited Mediator, Australian Mediator and Dispute Resolution Accreditation Standards (AMDRAS)

    • Certified in various other practices including, Advanced Master Program on the Treatment of Trauma, National Institute for the Clinical Application of Behavioral Medicine (NICABM), Internal Family Systems (IFS), Somatic IFS Therapy, Somatic Coach, Embodied Conflict Resolution, Polyvagal Therapy, Mindfulness-Based Cognitive Therapy (MBCT), Mindfulness-Based Stress Reduction (MBSR, Mindfulness Coach, Society for Human Resource Management Senior Certified Professional (SHRM-SCP)

  • Deloitte

    Booz Allen

    ServiceNow

    First Merchants Bank

    US Department of Justice

    US Department of Defence

    US Department of Agriculture, Forest Service

    US Department of Agriculture, Office of Inspector General

    US Department of Veterans Affairs

    City of Fort Worth Police Department

    Court Services and Offender Supervision Agency

    And other organizations and individual clients across multiple countries and cultures

  • Keynote Speaker, Mediation Training Institute Annual Conflict Resolution Conference

    University of Sydney Law School, Developing Dispute Resolution Services

Support for individuals, families, family businesses and organizations from anywhere. For inquiries, pricing, scheduling or to book a no obligation consultation connect here

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